Alma Chocolates

Terms of Use

1. General provisions

These Terms of Use govern the use of the online chocolate store website (the “Website”).

By using the Website, the user confirms that they have read these Terms of Use and accept them in full.

2. Purpose of the Website

The Website is intended for browsing the product range, obtaining product information, placing orders and interacting with the Website owner.

3. Registration and ordering

The user undertakes to provide accurate and up-to-date information when placing orders and using the Website.

The Website owner may refuse to process an order if the user provides inaccurate information.

4. Product information

The Website owner strives to keep product information up to date but does not guarantee the absence of technical errors, inaccuracies or misprints.

Product images, colours, packaging and appearance may differ slightly from the actual products.

5. User rights and obligations

The user undertakes to:

  • use the Website in accordance with the legislation of the Republic of Kazakhstan
  • refrain from actions that could disrupt the operation of the Website
  • not use the Website for unlawful purposes
  • not distribute malicious software or other materials that could harm the Website or third parties

6. Intellectual property

All materials published on the Website, including texts, images, logos, design elements and other objects, are protected by the intellectual property legislation of the Republic of Kazakhstan.

Use of the Website's materials without the prior written consent of the Website owner is not permitted, except in cases provided for by the legislation of the Republic of Kazakhstan.

7. Limitation of liability

The Website owner is not liable for:

  • temporary unavailability of the Website
  • technical failures and interruptions in the Website's operation
  • losses arising from the use of, or inability to use, the Website
  • actions of third parties, including telecom providers, payment services and delivery services

8. Links to third-party resources

The Website may contain links to third-party websites. The Website owner is not responsible for the content or privacy policies of such resources.

9. Changes to the Terms of Use

The Website owner may amend these Terms of Use at any time. The current version is published on the Website.

10. Governing law

These Terms of Use are governed by and interpreted in accordance with the legislation of the Republic of Kazakhstan.

11. Contact information

For questions related to the use of the Website, users may contact us by email: info@almachocolates.kz